I am an HR professional with 3+ years of experience in recruitment, workforce operations, and policy development. Having lived in the US, New Zealand, and China, I leverage my business-level fluency in English and Chinese to lead seamless collaboration in multicultural environments. I am an expert in managing the full recruitment lifecycle — from strategic sourcing to final onboarding — while ensuring operational excellence through meticulous data analysis and process automation.
Built an internal AI-powered web program to process and sanction in-app reports on ZEPETO faster and more accurately.
The existing homepage-based workflow took 3+ minutes to process a single report, resulting in significant time and manpower waste. To address this, collaborated cross-functionally to develop an internal program that could reduce both processing time and required headcount.
Delivered training to the US partner agency (an English-speaking global outsourcing vendor) and provided immediate response whenever issues arose.
Conducted monthly training sessions and distributed materials covering 100+ policies used in user sanctioning.
With the new program, report processing time was reduced to 10–30 seconds per case, while also cutting the manpower required for operations.
End-to-end ownership from sourcing and screening to offer negotiation and onboarding, across new-grad, experienced-hire, and internship tracks.
Business-level English and Chinese, with direct experience running North America and global university partnership recruitment.
Built global user policies, training programs, and back-office workflow automations at scale.
Grounded in campaign and recruitment data analysis to optimize budgets, reporting, and hiring outcomes.